Latest Developments
Customer Relationship Management (CRM)
Everyone knows that the relationship between your customers and your business is the key to success. Not everything is built on price and discounts! So the question is how can you stay in touch with your customers, provide them with a high level of service, and build a more profitable business?
The answer is Osipos CRM.
Whether you are looking to offer a loyalty reward or instant reward based program for your customers, or purely would like to gather information on your customers buying trends, Osipos CRM can provide you with the solution.
Manually gathering customer information, trying to compile buying trends and then the ultimate nightmare of piecing the jigsaw together is not only complicated, time consuming and exhausting, but also very expensive and the demise of many well intentioned systems.
Osipos CRM collects all the important information at the Point Of
This enables you to provide your customers with:
Ø Rewards they have earned
Ø What’s new in you business
Ø Invites to special events
Ø Gift Vouchers
Ø Email Notification
Ø SMS Notification
If you are using a voucher based reward system it will even let your customers know in advance when they need to come back in and use their voucher.
In addition to everything else you can tailor your marketing strategies based on
Ø Customer Profitability
Ø Preferred Brands and Categories, Shopping Days, Months and Location
Ø Responses To Previous Promotions
Ø Special events
Ø Anniversaries and Special Days
Both You and Your Customer Win, all with Minimal effort from you or your staff.
How easy is That! .. Be Pro-active, not Re-active with Osipos CRM